EnsureCarePredict risk early.
Prevent missed care.
Protect revenue.
AI agents helping close the care gap
EnsureCareHealthcare experience. AI and engineering depth.
Suman Mishra
Founder & CEO
Kaiser Permanente
Rajesh Thallam
CTO & Co-founder
Kaiser Permanente
EnsureCareNo patient should miss essential care.
Predict risk early
Find care at risk
of being missed
Prevent missed care
Act on the barrier
with the patient
Protect revenue
Preserve scheduled care
and track completion
EnsureCareScheduled care does not always happen.
Across specialties
No-shows and same-day cancellations
Cancelled or missed appointments
*Rural travel and transportation barriers can further limit attendance.
EnsureCareWhy do patients miss scheduled care?
Reasons reported by patients at one FQHC women’s clinic
100 respondents · 2024 survey · Percentage of respondents
EnsureCareA referral is only the beginning.
A dropped referral can lead to readmissions, ED visits and health deterioration.
Without a recorded
completed visit
247,187 internal referrals
39 clinics · 2022
WHY PATIENTS DID NOT COMPLETE
Thought the problem resolved 48% · No time 37% · Disagreed with the need for referral 27%
EnsureCare
Prior authorizations take time from patient care.
Care can stall before it reaches the schedule.Care delays · Physician burnout
Every week, per physician
Physician and staff time on prior authorizations
delays access to necessary care
Patient care waits
EnsureCareCarlos has an appointment.
Diabetes + CHF
Spanish preferred
Daughter acts as proxy
Carlos · 68 years old
Cardiology follow-up
scheduled
No ride arranged
Clinic visit at risk
Scheduling care does not ensure the patient can access it.
EnsureCareOur agent, Cary 
, resolves barriers before patients miss care.
NorthStar Clinic
Find risk before care is missed.
Provisional patent filedA unique blend of EHR and other signals identifies who needs support.
Carlos · Needs outreach
Cardiology follow-up · Thursday, 10:30 AM
Illustrative risk score and factor contributions.
NorthStar ClinicSMS · SpanishNorthStar Clinic
Cary speaking with Carlos
The update reaches the care team.
Carlos · Cardiology follow-up
Your team sees the update in its existing EHR.
From a risk flag to a clear next step.
Support confirmed for his appointment.
Predict risk early. Prevent missed care. Protect revenue.
EnsureCareCare Adherence Intelligence & Recovery (CAIR) Platform
Connected modules that help close care gaps, within your existing EHR workflows.
No-shows
Identify visits at risk and address patient barriers before care is missed.
Referrals
Find referrals that stall and coordinate the next step toward completed care.
Prior authorization
& denials
Identify authorization gaps, prepare submissions, and follow through on denials so care can move forward.
Medication
adherence
Find gaps between prescribing and filling, then address barriers to starting therapy.
Readmissions
Identify risks after discharge and coordinate follow-up to help prevent avoidable returns.
EnsureCare
More time with patients.
Let EnsureCare handle routine, high-friction steps.
Identify, classify and act on barriers before they reach your team
Works within your EHR, ready out of the box
No new tools to learn or extra staff training required
Clear audit trails, traceable actions and revenue visibility
EnsureCareBuilt for your care setting. Designed for easy deployment.
WHO WE SERVE
FQHCs &
Community Hospitals
Health Systems
& Hospitals
Ambulatory
Surgery Centers
Rural Care
Specialty Centers
HOW DEPLOYMENT WORKS
Connect securely
Validate together
Go live
Your team keeps its existing workflows.
EnsureCare handles setup, testing, and monitoring.
We coordinate with your IT and compliance teams.
EnsureCareBring us one care gap.
Let’s explore how EnsureCare can help your team close it.
Meet with us
Book a 30-minute conversation
Visit EnsureCare
Learn more about our approach
EnsureCare